Your cart is currently empty!
At FastTypeZones, your satisfaction is our top priority. We understand that sometimes things donโt work out as expected, and we want to ensure that youโre completely happy with your purchase. If you need to return your keyboard or any other item for any reason, weโve made the return process as simple and straightforward as possible.
Return Eligibility
We offer a 30-day return policy from the date of delivery for all products purchased from FastTypeZones. If for any reason you are not fully satisfied with your keyboard, you can return it for a refund or exchange. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
How to Return Your Item
Returning an item is easy! Hereโs how:
- Contact Us: First, please email our customer support team at [email protected]. Let us know you wish to return an item and provide your order number along with the reason for your return.
- Return Authorization: Once we receive your return request, weโll provide you with instructions on how to send your item back to us. Please make sure to include all original packaging, manuals, and accessories.
- Ship the Item: Youโll be responsible for the return shipping cost unless the item was defective or damaged upon arrival. We recommend using a trackable shipping service to ensure the safe return of your product.
- Refund Processing: Once we receive your return, we will inspect the item and process your refund within 7 business days. Refunds will be issued to the original payment method. Please note that return shipping charges are non-refundable unless the return is due to an error on our part (such as receiving a defective or incorrect item).
Exchanges
If you would prefer to exchange your keyboard for a different model, size, or color, we are happy to accommodate that. Just reach out to our customer support team, and weโll help you with the process. Exchanges are subject to product availability, and if the replacement is of a higher value, you may be asked to pay the price difference.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or refund, depending on the situation. Please include photos of the damage or defect to help expedite the process.
Non-Returnable Items
For health and hygiene reasons, used items such as opened keyboards or items that have been physically altered cannot be returned. Additionally, sale or clearance items are non-returnable, unless the product is defective or damaged.
Return Exceptions
We want you to be completely satisfied with your purchase, but please note that custom or personalized keyboards are not eligible for returns unless there is a defect or damage.
Final Thoughts
At FastTypeZones, weโre committed to providing products of the highest quality. If for any reason you’re not fully satisfied, our friendly customer service team is here to help guide you through the return process.
If you have any questions or concerns about our return policy, feel free to reach out to us at [email protected]. We’re always here to ensure that your shopping experience is a positive one!
Thank you for choosing FastTypeZonesโwe look forward to serving you again in the future!